Privacy Policy - Politica de privacidad

SANTISIMAS USA is operated by SANTS GLOBAL INTERNATIONAL LLC. This Privacy Policy explains how we collect, use, disclose, and protect personal information when customers visit our store, place orders, contact us, or interact with our services.

Information we collect

We may collect contact information, billing and shipping information, order details, payment-related information processed by our payment providers, customer service communications, device information, browser information, IP address, cookies, analytics data, and marketing preferences.

How we use information

We use personal information to process orders, collect payment, ship products from Colombia to the United States, provide customer support, manage returns and refunds, prevent fraud, comply with legal and customs obligations, improve our store, and send marketing communications when permitted.

Service providers

We may share personal information with Shopify, payment processors, shipping carriers, fulfillment partners, customs brokers, analytics providers, marketing platforms, fraud prevention providers, and other service providers that help us operate the store.

International fulfillment

Orders may be fulfilled and shipped from Colombia. Information necessary to prepare, ship, clear customs, deliver, return, or investigate an order may be shared with fulfillment, logistics, customs, and carrier partners in Colombia, the United States, or other countries involved in the shipment.

Cookies, analytics, and advertising

Our store may use cookies, pixels, analytics, and similar technologies to operate the website, remember preferences, measure traffic, improve performance, and support advertising or marketing. Customers can manage cookies through their browser settings where available.

California privacy notice

Depending on applicable law, California residents may have the right to request access to personal information, request deletion, request correction, opt out of sale or sharing, limit use of sensitive personal information where applicable, and not be discriminated against for exercising privacy rights.

SANTISIMAS USA does not knowingly sell personal information for money. Some analytics, advertising, or marketing technologies may be considered a sale, sharing, or targeted advertising under certain U.S. privacy laws. You may submit privacy choices at Privacy Choices / Tus opciones de privacidad.

Retention and security

We retain personal information as needed to provide services, comply with legal obligations, resolve disputes, prevent fraud, and maintain business records. We use reasonable safeguards, but no method of transmission or storage is completely secure.

Your choices and rights

Depending on your location and applicable law, you may have the right to request access, correction, deletion, portability, restriction, or opt out of certain processing or marketing communications. To make a privacy request, contact us at santsglobalinternational@gmail.com.

Contacto

SANTS GLOBAL INTERNATIONAL LLC
9777 NW 8th Ter, Miami, FL 33172, United States
Email: santsglobalinternational@gmail.com
Phone: 7866050628