Política de privacidad
Privacy policy
SANTISIMAS USA is operated by SANTS GLOBAL INTERNATIONAL LLC. This Privacy Policy explains how we collect, use, disclose, and protect personal information when customers visit our store, place orders, contact us, or interact with our services.
Information we collect
We may collect contact information, billing and shipping information, order details, payment-related information processed by our payment providers, customer service communications, device information, browser information, IP address, cookies, analytics data, and marketing preferences.
How we use information
We use personal information to process orders, collect payment, ship products from Colombia to the United States, provide customer support, manage returns and refunds, prevent fraud, comply with legal and customs obligations, improve our store, and send marketing communications when permitted.
Service providers
We may share personal information with Shopify, payment processors, shipping carriers, fulfillment partners, customs brokers, analytics providers, marketing platforms, fraud prevention providers, and other service providers that help us operate the store.
International fulfillment
Orders may be fulfilled and shipped from Colombia. Information necessary to prepare, ship, clear customs, deliver, return, or investigate an order may be shared with fulfillment, logistics, customs, and carrier partners in Colombia, the United States, or other countries involved in the shipment.
Cookies and analytics
Our store may use cookies, pixels, analytics, and similar technologies to operate the website, remember preferences, measure traffic, improve performance, and support advertising or marketing. Customers can manage cookies through their browser settings where available.
Retention and security
We retain personal information as needed to provide services, comply with legal obligations, resolve disputes, prevent fraud, and maintain business records. We use reasonable safeguards, but no method of transmission or storage is completely secure.
Your choices and rights
Depending on your location and applicable law, you may have the right to request access, correction, deletion, portability, or restriction of your personal information, and to opt out of certain marketing communications. To make a privacy request, contact us at santsglobalinternational@gmail.com.
Contact
SANTS GLOBAL INTERNATIONAL LLC
9777 NW 8th Ter, Miami, FL 33172, United States
Email: santsglobalinternational@gmail.com
Phone: 7866050628
Politica de privacidad
SANTISIMAS USA es operada por SANTS GLOBAL INTERNATIONAL LLC. Recopilamos y usamos informacion personal para procesar pedidos, pagos, envios internacionales desde Colombia hacia Estados Unidos, atencion al cliente, devoluciones, prevencion de fraude, cumplimiento legal y comunicaciones de marketing cuando corresponda.
Podemos compartir informacion necesaria con Shopify, procesadores de pago, transportadoras, aliados de fulfillment, agentes de aduana, plataformas de analitica, marketing y otros proveedores que nos ayudan a operar la tienda.
Para ejercer derechos de privacidad o hacer preguntas sobre el uso de datos personales, contactanos en santsglobalinternational@gmail.com.